Terms of use

Shipping and Payment Terms

Last updated: June 11, 2026

These terms describe the general procedure for cooperation with K Exports regarding the wholesale supply of UAVs, DJI, AUTEL, Starlink, and related equipment. The specific terms of each order are agreed upon individually and may be recorded in a commercial offer, invoice, agreement, or other written arrangement between the parties.

1. About the Company

K Exports is an international B2B company specializing in wholesale equipment supply for the Ukrainian market. The company provides sourcing of the required stock, direct import, document preparation, customs clearance, cargo insurance, and door-to-door logistics.

Main supply categories:

  • UAVs;
  • DJI;
  • AUTEL;
  • Starlink;
  • related equipment and components.

2. Cooperation Format

K Exports primarily works with B2B clients, distributors, retailers, foundations, system suppliers, and companies that purchase equipment in wholesale volumes.

To begin cooperation, the client provides a request specifying the desired item, quantity, deadlines, and document requirements. After that, a K Exports manager prepares information regarding availability, estimated timelines, cost, and supply terms.

3. Order Placement

An order is considered agreed upon after confirmation of the specification, quantity, price, timelines, payment terms, and delivery terms.

All key terms may be recorded in an invoice, agreement, commercial offer, or other mutually approved document.

4. Payment

Payment terms are determined individually for each order and depend on the volume, product type, availability, urgency of delivery, and logistics route.

Possible payment formats:

  • advance payment;
  • partial advance payment;
  • payment by invoice;
  • final payment before shipment or handover of the goods;
  • other terms agreed upon by the parties in writing.

The payment currency, bank details, and payment deadlines are specified in the relevant invoice or agreement.

5. Delivery

K Exports organizes supply taking into account the specifics of the product, route, warehouse availability, and client requirements.

Possible delivery stages:

  • sourcing and reserving the goods;
  • batch consolidation;
  • inspection and preparation for shipment;
  • preparation of accompanying documents;
  • customs clearance;
  • cargo insurance by agreement;
  • delivery to the agreed place of receipt.

Estimated delivery times depend on product availability, batch volume, route, customs procedures, carrier operations, and other factors that may affect logistics.

6. Customs Clearance and Documents

By agreement, K Exports may support the process of document preparation, customs clearance, and transfer of the necessary information for official supply.

The list of documents is determined individually depending on the product, country of dispatch, route, transaction format, and client requirements.

7. Acceptance of Goods

The client is required to inspect the goods upon receipt or within the agreed period after delivery. If damage, quantity discrepancies, or other issues are identified, the client must promptly notify the K Exports manager and provide supporting materials.

8. Warranty and Returns

Warranty terms depend on the specific product, manufacturer, supplier, and transaction terms. Issues related to exchange, return, or warranty support are reviewed individually in accordance with the agreed documents and the actual condition of the goods.

Goods supplied under an individual order, in large wholesale volumes, or under special conditions may not be eligible for return unless otherwise agreed by the parties in writing.

9. Changes in Timelines and Circumstances Beyond the Company’s Control

Delivery timelines may change due to circumstances beyond the control of K Exports, including customs delays, changes in export or import regulations, product shortages, manufacturer restrictions, carrier operations, force majeure events, or other factors.

In such cases, K Exports informs the client and offers possible options for resolving the situation.

10. Communication

You can contact K Exports using:

Company locations:

  • Krakow, Poland
  • Chicago, USA

11. Updates to the Terms

K Exports may update these terms. The current version is always published on this page.